Terms of Service

1. The Service

Inquisita is a legal, AI-powered web application designed to assist attorneys and legal professionals with the discovery process. The application uses AI tools to help users manage case documents, search for information, and draft initial discovery responses. The Service is intended to act as a "force multiplier, not a replacement," for legal professionals, who must maintain complete oversight and final review of all work product.

2. Eligibility and Account Registration

• Eligibility: To use the Service, you must be an attorney, paralegal, or other authorized staff member of a law firm or corporate legal department.
• Account Creation: You are responsible for providing accurate and complete information when creating your account. You are also responsible for safeguarding your account password and for all activities that occur under your account.
• Account Security: You must: (i) Implement reasonable security measures to prevent unauthorized access to accounts; (ii) Immediately deactivate accounts for any user who is no longer an authorized staff member of your firm; (iii) Immediately notify us if you suspect unauthorized access or use; (iv) Not share login credentials among multiple users; and (v) Require your staff to maintain the confidentiality of their login credentials. You acknowledge that failure to maintain account security may result in unauthorized access to confidential client information and potential professional responsibility violations. We may suspend accounts if we detect unusual access patterns or suspected credential sharing.
• Firm Association: The initial user from a law firm will be an administrator for that firm's account. Administrators can manage billing and user access for their firm.

3. Fees and Payment

• Free Trial: During the free trial period, the Service is provided for free.
• Future Billing: We plan to introduce subscription-based billing in the future, based on a usage-based rate per firm per month. We will provide you with at least 30 days' notice before any fees are implemented. At that time, you will be required to provide a valid payment method to continue using the Service.

4. User Content & Data

• Your Content: You and your firm retain all ownership rights to the information and documents you upload to the Service, including but not limited to case complaints, client documents, and discovery requests ("User Content").
• License to Us: By uploading User Content, you grant us a worldwide, non-exclusive, royalty-free license to use, host, store, reproduce, modify, and process this content for the sole purpose of operating, providing, and improving the Service for you.
• Confidentiality: We treat your User Content as highly confidential information. Our security architecture is designed to enforce strict tenant isolation to ensure that users from one law firm cannot access the data of another. We will not log sensitive information, including the content of your documents or prompts.
• Adverse Parties: You acknowledge that other law firms, including firms adverse to you in litigation, may use the Service. Our technical architecture enforces strict tenant isolation to prevent cross-firm data access. We will not provide any information about whether any specific firm uses the Service. If two firms using the Service are adverse to each other in pending litigation and both firms upload documents related to that litigation, we will have no liability for any alleged conflict of interest, breach of confidentiality, or ethical violation arising from such concurrent use. Our technical architecture prevents cross-firm data access, and each firm's use of the Service is entirely independent. You waive any claim that our provision of services to your litigation adversary creates a conflict of interest or disqualifies us from continuing to provide services to you.
• Third-Party Services: The Service utilizes third-party artificial intelligence tooling and cloud infrastructure providers. While we impose contractual obligations on these providers to protect your data through state of the art technology, you acknowledge that your User Content may be privately processed by these third-party services in accordance with our Privacy Policy as outlined in Section 7 of these Terms of Service.
• Privacy Policy: Your use of the Service is governed by our Privacy Policy, available at https://inquisita.ai/privacy, which is incorporated into these Terms by reference. The Privacy Policy describes how we collect, use, disclose, and protect information in connection with the Service. By using the Service, you acknowledge that you have read and understood the Privacy Policy and consent to the collection, use, and disclosure of information as described therein. We may update the Privacy Policy from time to time, and your continued use of the Service following any changes constitutes acceptance of the updated Privacy Policy.
• AI-Generated Content Ownership: All AI-generated content produced by the Service in response to your User Content and prompts is owned by you and your firm. We claim no ownership rights to any AI-generated output.

5. AI-Generated Content & User Responsibility

This is a critical component of our agreement.

• AI as an Assistive Tool: You acknowledge that the Service uses artificial intelligence and large language models to analyze documents and generate draft responses ("AI Content"). This AI Content is provided for assistance purposes only. AI models may hallucinate facts, misinterpret documents, or generate content that appears authoritative but is factually incorrect.
• No Legal Advice: The Service and the AI Content it produces do not constitute legal advice. You acknowledge that the Service does not and cannot provide legal advice, and no attorney-client relationship exists between you and Inquisita, LLC. AI models may produce inaccurate or incomplete information.
• Your Professional Responsibility: You, the user, are solely and exclusively responsible for the final work product. You must exercise your professional judgment to review, edit, and verify all AI Content for accuracy and legal sufficiency before use. You remain subject to all applicable professional responsibility rules, including rules regarding competence, supervision of non-lawyer assistants, and unauthorized practice of law. The Company has no liability for any errors, omissions, or inaccuracies in the AI Content or your reliance thereon.
• Professional Liability Insurance: You represent that you maintain professional liability insurance coverage in amounts customary for your practice area and jurisdiction.
• User Competence and Training: You represent that you and your Authorized Users have received adequate training to use AI-assisted legal technology competently and understand the limitations of AI-generated content. You acknowledge that competent use of the Service requires human review, verification, and professional judgment. We may require you to complete training modules or acknowledge specific AI limitations before accessing certain features.

6. Acceptable Use

You agree not to misuse the Service or help anyone else to do so. You agree not to:

• Upload or transmit any User Content that is unlawful, under applicable federal or state law, or infringes on any third-party rights.
• Use the Service to engage in the unauthorized practice of law.
• Attempt to reverse-engineer, decompile, extract, reverse engineer, or replicate the discover the source code or underlying AI models of the Service.
• Use AI-generated output to train competing AI models.
• Engage in automated scraping or bulk downloading of content from the Service.
• Share account credentials across multiple users.
• Impersonate other users or law firms.
• Use the Service for any purpose other than its intended use in the legal discovery process.
• Interfere with or disrupt the integrity or performance of the Service.

7. Security and Data Breach Notification

• Security Measures: We have implemented technical and organizational measures designed to secure your User Content from accidental loss and from unauthorized access, use, alteration, or disclosure. These measures include data encryption at rest and in transit, and the use of Attribute-Based Access Control (ABAC) for tenant isolation. While we are designing with HIPAA & SOC2 compliance in mind, we do not yet certify compliance with these standards. You acknowledge that no method of transmission over the Internet is 100% secure.
• Data Breach Notification: In the event of a data breach affecting your User Content, we will notify you within seventy-two (72) hours of discovering such breach and will cooperate with you in any required notifications to affected parties.

8. Term and Termination

• Term: These Terms will remain in full force and effect while you use the Service.
• Termination: We may suspend or terminate your access to the Service at any time, with or without cause, if you violate these Terms. If we terminate your account mid-billing cycle for reasons other than your material breach of these Terms, we will provide a prorated refund calculated on a per-day basis for the unused portion of that month's subscription.
• Effect of Termination: Upon termination, your right to use the Service will immediately cease. Within thirty (30) days of termination, you must download any User Content you wish to retain. After such period, we will delete all User Content from our production systems.

9. Disclaimers and Limitation of Liability

• Disclaimer of Warranties: THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT THE AI CONTENT WILL BE ACCURATE OR FIT FOR ANY PARTICULAR PURPOSE.
• MVP Phase Disclaimer: You acknowledge that during the MVP phase, the Service may contain bugs, errors, or incomplete features. We make no representations regarding the Service's readiness for production use in active litigation matters.
• Service Availability: We strive to maintain Service availability but do not guarantee any specific uptime percentage. We will use commercially reasonable efforts to provide advance notice of scheduled maintenance.
• Limitation of Liability: TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL INQUISITA, LLC, ITS AFFILIATES, OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE SERVICE, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES. NOTWITHSTANDING THE FOREGOING, THIS LIMITATION OF LIABILITY DOES NOT APPLY TO LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW, INCLUDING LIABILITY FOR FRAUD, WILLFUL MISCONDUCT, OR GROSS NEGLIGENCE WHERE SUCH EXCLUSION IS PROHIBITED BY LAW. IN NO EVENT SHALL OUR TOTAL AGGREGATE LIABILITY EXCEED THE AMOUNTS YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY.

10. Indemnification

• You agree to indemnify, defend, and hold harmless Inquisita, LLC, its affiliates, officers, directors, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from: (i) your use of the Service; (ii) your User Content; (iii) your violation of these Terms; (iv) your violation of any third-party rights; (v) any legal work product you create, file, or submit using AI-generated content; or (vi) any professional responsibility violations arising from your use of the Service.

11. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Colorado without regard to its conflict of law principles. Any legal suit, action, or proceeding arising out of these Terms or the Service shall be instituted EXCLUSIVELY in the federal or state courts located in the City and County of Denver, Colorado, and you consent to the personal jurisdiction of such courts.

Statute of Limitations: Any claim arising out of or relating to these Terms or the Service must be filed within one (1) year after the claim arises; otherwise, the claim is permanently barred.

12. Miscellaneous

• Changes to Terms: We reserve the right to modify these Terms at any time. We will provide notice of any material changes by posting the new Terms on this site. Your continued use of the Service after any such changes constitutes your acceptance of the new Terms.
• Severability: If any provision of these Terms is found invalid or unenforceable, the remaining provisions will continue in full force and effect.
• Waiver: Our failure to enforce any right or provision of these Terms will not constitute a waiver of such right or provision.
• Entire Agreement: These Terms constitute the entire agreement between you and Inquisita, LLC regarding the Service and supersede all prior agreements and understandings. These Terms may be modified by a separate Master Services Agreement (MSA) if applicable.
• Assignment: You may not assign or transfer these Terms without our prior written consent. We may assign these Terms without restriction.
• Force Majeure: We will not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials, including but not limited to unavailability of third-party AI models, large language model services, or cloud infrastructure providers upon which the Service depends.
• Feedback and Product Development: If you provide feedback, suggestions, or ideas about the Service ("Feedback"), you grant us a perpetual, irrevocable, royalty-free, worldwide license to use, implement, and commercialize such Feedback without compensation or attribution. You acknowledge that during the MVP phase, your participation in product development assists us in improving the Service. We may incorporate your use cases, feature requests, or suggested improvements into future versions of the Service available to all users.
• Electronic Communications: You consent to receive electronic communications from us, including emails, text messages, push notifications through the Service, and notices posted within your account. You agree that all agreements, notices, disclosures, and other communications that we provide electronically satisfy any legal requirement that such communications be in writing. Electronic communications will be deemed received when sent to the email address associated with your account.
• Contact Us: If you have any questions about these Terms, please contact us at support@inquisita.ai.

13. Support and Service Levels

• Support Channels: We provide technical support via email at support@inquisita.ai. We will use commercially reasonable efforts to respond to support requests within two (2) business days during the MVP phase.
• No Service Level Guarantees: During the MVP phase, we do not guarantee any specific response times, resolution times, or uptime percentages. Section 9.3 governs service availability.
• Future SLAs: Upon transitioning from MVP to paid subscription service, we may offer separate Service Level Agreements with defined uptime commitments, support response times, and remedies for service failures. Such SLAs will be subject to separate agreement and additional fees.
• Support Scope: Our support services cover technical issues with accessing or using the Service. We do not provide legal advice, case strategy guidance, or training on legal research methodologies through our support channels.

14. Attorney-Client Privilege Protection

• Agent Relationship and Privilege Preservation: Inquisita acts as your agent for purposes of facilitating your provision of legal services to your clients. Your use of the Service to upload, process, store, or analyze client information, case documents, attorney work product, litigation strategy, or other privileged or confidential information does not constitute a waiver of the attorney-client privilege, work product doctrine, or any other applicable legal protection by Inquisita. Disclosure of such information to Inquisita and our personnel (including employees, contractors, and third-party service providers such as AI model providers and cloud infrastructure providers) is made in confidence for the limited purpose of enabling us to provide the Service to you. We maintain strict contractual confidentiality obligations with all third-party service providers, including provisions prohibiting the use of your information for any purpose other than providing services to you and prohibiting use of your information to train AI models or for any other unauthorized purpose.
• Continuing Attorney Obligations: You remain responsible for complying with all applicable professional responsibility rules, conducting reasonable due diligence regarding our security and confidentiality practices, obtaining any client consent required under applicable ethics rules in your jurisdiction, maintaining appropriate security practices for your account, and exercising professional judgment regarding what information to upload to the Service. While we provide contractual protections and technical safeguards designed to support attorney-client privilege, we do not provide legal advice regarding whether privilege will be maintained in your specific situation or jurisdiction, and privilege determinations are ultimately made by courts applying applicable law. If your use of the Service is challenged in litigation or other proceedings, we will cooperate with you in asserting privilege by providing declarations, testimony, or other evidence regarding our role as your agent, our confidentiality obligations, and our security practices.