Terms of Service

1. The Service

Inquisita is an agent-native legal work platform that provides AI agents and the legal professionals who use them with tools to ingest, organize, search, and analyze case documents, matters, collections, and other firm data. The Service is delivered through a Model Context Protocol (MCP) server, an application programming interface (API), and a web application. You may interact with the Service directly, or you may authorize AI agents — operated by you, your firm, or a third-party agent provider of your choice — to interact with the Service on your behalf via the MCP server or API. The Service is intended to act as a "force multiplier, not a replacement," for legal professionals, who must maintain complete oversight and final review of all work product, including any output produced or actions taken by AI agents using the Service.

2. Eligibility and Account Registration

• Eligibility: To use the Service, you must be an attorney, paralegal, or other authorized staff member of a law firm or corporate legal department.
• Account Creation: You are responsible for providing accurate and complete information when creating your account. You are also responsible for safeguarding your account password and for all activities that occur under your account.
• Account Security: You must: (i) Implement reasonable security measures to prevent unauthorized access to accounts; (ii) Immediately deactivate accounts for any user who is no longer an authorized staff member of your firm; (iii) Immediately notify us if you suspect unauthorized access or use; (iv) Not share login credentials among multiple users; and (v) Require your staff to maintain the confidentiality of their login credentials. You acknowledge that failure to maintain account security may result in unauthorized access to confidential client information and potential professional responsibility violations. We may suspend accounts if we detect unusual access patterns or suspected credential sharing.
• Firm Association: The initial user from a law firm will be an administrator for that firm's account. Administrators can manage billing and user access for their firm.

3. Fees and Payment

• Pricing: The Service operates on a usage-based pricing model. The current rate is $0.02 per page of document ingested into the Service. There are no per-seat fees, no long-term contracts, and no minimum commitments. Unused prepaid balance rolls over from month to month.
• Balance and Billing: To use the Service beyond any applicable complimentary credits, you must maintain a prepaid balance in your account. You may add balance at any time through the billing interface. Inquisita will provide electronic receipts detailing all Service usage charges.
• Pricing Changes: We reserve the right to modify pricing upon thirty (30) days' written notice to the email address associated with your account. Your continued use of the Service after the effective date of a pricing change constitutes acceptance of the new pricing.
• No Refunds: Prepaid balances are non-refundable except as provided in Section 8 (prorated refund upon termination for reasons other than your material breach).
• Payment Processor: Billing and payment processing is handled by Stripe, Inc., subject to Stripe's terms of service and privacy policy. Inquisita does not store full payment card numbers on its systems.

4. User Content & Data

• Your Content: You and your firm retain all ownership rights to the information and documents you upload to the Service, including but not limited to case complaints, client documents, and discovery requests ("User Content").
• License to Us: By uploading User Content, you grant us a worldwide, non-exclusive, royalty-free license to use, host, store, reproduce, modify, and process this content for the sole purpose of operating, providing, and improving the Service for you.
• Confidentiality: We treat your User Content as highly confidential information. Our security architecture is designed to enforce strict tenant isolation to ensure that users from one law firm cannot access the data of another. We will not log sensitive information, including the content of your documents or prompts.
• Adverse Parties: You acknowledge that other law firms, including firms adverse to you in litigation, may use the Service. Our technical architecture enforces strict tenant isolation to prevent cross-firm data access. We will not provide any information about whether any specific firm uses the Service. If two firms using the Service are adverse to each other in pending litigation and both firms upload documents related to that litigation, we will have no liability for any alleged conflict of interest, breach of confidentiality, or ethical violation arising from such concurrent use. Our technical architecture prevents cross-firm data access, and each firm's use of the Service is entirely independent. You waive any claim that our provision of services to your litigation adversary creates a conflict of interest or disqualifies us from continuing to provide services to you.
• Third-Party Services Operated by Inquisita: The Service relies on third-party cloud and AI infrastructure providers — engaged under Inquisita's own enterprise agreements — to deliver platform features such as document extraction, embedding generation, and automated pipeline analysis. Under those agreements, your User Content is not used to train the providers' foundation models, is processed solely to generate outputs for your benefit, and is subject to enterprise-grade encryption and access controls. See Privacy Policy, Section 3.1, for the current scope of those relationships.
• Agent Platforms (Out of Inquisita's Control): Inquisita is a Model Context Protocol (MCP) server. The AI model that performs reasoning, drafting, and analytical work on User Content retrieved through the Service is operated by the agent platform you authorize (for example, Claude Desktop, ChatGPT, Microsoft Copilot, Google Gemini, or any other MCP-compatible client, including custom agents). Inquisita has no contractual relationship with the model provider behind your chosen agent and does not control how that provider stores, retains, logs, or otherwise processes the data the agent sends to it. Your use of an agent platform is governed by your separate agreement with that platform. You are responsible for reviewing your agent platform's data-handling, retention, and training policies before connecting it to the Service for use with confidential client information. You acknowledge that disclosure of User Content to providers in either of the foregoing categories is necessary to operate the Service in the manner you have chosen.
• Privacy Policy: Your use of the Service is governed by our Privacy Policy, available at https://inquisita.ai/privacy, which is incorporated into these Terms by reference. The Privacy Policy describes how we collect, use, disclose, and protect information in connection with the Service. By using the Service, you acknowledge that you have read and understood the Privacy Policy and consent to the collection, use, and disclosure of information as described therein. We may update the Privacy Policy from time to time, and your continued use of the Service following any changes constitutes acceptance of the updated Privacy Policy.
• AI-Generated Content Ownership: All AI-generated content produced by the Service in response to your User Content and prompts is owned by you and your firm. We claim no ownership rights to any AI-generated output.
• Data Processing Agreements: Enterprise customers and law firms that require a Data Processing Agreement ("DPA") — whether to satisfy GDPR Article 28, CCPA/CPRA service provider agreement requirements, Colorado Privacy Act processor obligations, or their own internal governance requirements — may request our standard DPA by contacting privacy@inquisita.ai. The terms of any executed DPA cover Personal Data while it is processed by Inquisita; they do not cover data transmitted by an AI agent you authorize to that agent's own model provider, which is governed by your agreement with your agent platform. The DPA will supplement and, where applicable, supersede the data handling provisions of these Terms.

5. AI-Generated Content & User Responsibility

This is a critical component of our agreement.

• AI as an Assistive Tool: You acknowledge that the Service uses, and exposes tools and data to, artificial intelligence systems, large language models, and AI agents (including agents you or third parties operate) to ingest, search, analyze, and draft against your documents and other User Content ("AI Content"). This AI Content, and any actions taken by AI agents through the Service, are provided for assistance purposes only. AI models and agents may hallucinate facts, misinterpret documents, take unintended actions, or generate content that appears authoritative but is factually incorrect.
• No Legal Advice: The Service and the AI Content it produces do not constitute legal advice. You acknowledge that the Service does not and cannot provide legal advice, and no attorney-client relationship exists between you and Inquisita, LLC. AI models may produce inaccurate or incomplete information.
• Your Professional Responsibility: You, the user, are solely and exclusively responsible for the final work product. You must exercise your professional judgment to review, edit, and verify all AI Content for accuracy and legal sufficiency before use. You remain subject to all applicable professional responsibility rules, including rules regarding competence, supervision of non-lawyer assistants, and unauthorized practice of law. The Company has no liability for any errors, omissions, or inaccuracies in the AI Content or your reliance thereon.
• Professional Liability Insurance: You represent that you maintain professional liability insurance coverage in amounts customary for your practice area and jurisdiction.
• User Competence and Training: You represent that you and your Authorized Users have received adequate training to use AI-assisted legal technology competently and understand the limitations of AI-generated content. You acknowledge that competent use of the Service requires human review, verification, and professional judgment. We may require you to complete training modules or acknowledge specific AI limitations before accessing certain features.

6. Acceptable Use

You agree not to misuse the Service or help anyone else to do so. You agree not to:

• Upload or transmit any User Content that is unlawful, under applicable federal or state law, or infringes on any third-party rights.
• Use the Service to engage in the unauthorized practice of law.
• Attempt to reverse-engineer, decompile, extract, or replicate the source code or underlying AI models of the Service.
• Use AI-generated output to train competing AI models.
• Engage in automated scraping or bulk downloading of content from the Service.
• Share account credentials across multiple users.
• Impersonate other users or law firms.
• Use the Service for any purpose other than its intended use to support legal work and related agent-driven workflows.
• Interfere with or disrupt the integrity or performance of the Service.

7. Security and Data Breach Notification

• Security Measures: We have implemented technical and organizational measures designed to secure your User Content from accidental loss and from unauthorized access, use, alteration, or disclosure. These measures include data encryption at rest and in transit, and the use of Attribute-Based Access Control (ABAC) for tenant isolation. While we are designing with HIPAA & SOC2 compliance in mind, we do not yet certify compliance with these standards. You acknowledge that no method of transmission over the Internet is 100% secure.
• Data Breach Notification: In the event of a security breach affecting your User Content, we will notify you as promptly as practicable and in any event within the timeframes required by applicable law, including the thirty (30)-day notification window required by Colorado Revised Statutes § 6-1-716 and, effective January 1, 2026, California Civil Code § 1798.82. Where we have a reasonable basis to believe a breach involves User Content from your firm account, we will: (a) notify you at the email address associated with your firm account; (b) provide a description of the nature of the breach, the categories of data affected, and the approximate number of individuals or records involved; (c) describe the measures we have taken or propose to take to address the breach; (d) provide a contact for questions or additional information; and (e) cooperate with you in any notifications you are required to make to affected clients, regulatory authorities, or state attorneys general.

8. Term and Termination

• Term: These Terms will remain in full force and effect while you use the Service.
• Termination: We may suspend or terminate your access to the Service at any time, with or without cause, if you violate these Terms. If we terminate your account mid-billing cycle for reasons other than your material breach of these Terms, we will provide a prorated refund calculated on a per-day basis for the unused portion of any prepaid balance.
• Effect of Termination: Upon termination, your right to use the Service will immediately cease. Within thirty (30) days of termination, you must download any User Content you wish to retain. After such period, we will delete all User Content from our production systems in accordance with our Privacy Policy, Section 4.

9. Disclaimers and Limitation of Liability

• Disclaimer of Warranties: THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT THE AI CONTENT WILL BE ACCURATE OR FIT FOR ANY PARTICULAR PURPOSE.
• Service Availability: We strive to maintain Service availability but do not guarantee any specific uptime percentage. We will use commercially reasonable efforts to provide advance notice of scheduled maintenance.
• Limitation of Liability: TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL INQUISITA, LLC, ITS AFFILIATES, OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE SERVICE, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES. THIS LIMITATION OF LIABILITY DOES NOT APPLY TO: (A) LIABILITY FOR FRAUD OR WILLFUL MISCONDUCT; (B) LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW. IN NO EVENT SHALL OUR TOTAL AGGREGATE LIABILITY FOR ANY SINGLE CLAIM OR SERIES OF RELATED CLAIMS EXCEED THE GREATER OF: (I) THE AMOUNTS PAID BY YOU TO INQUISITA IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY; OR (II) FIVE HUNDRED DOLLARS ($500).

10. Indemnification

• You agree to indemnify, defend, and hold harmless Inquisita, LLC, its affiliates, officers, directors, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from: (i) your use of the Service; (ii) your User Content; (iii) your violation of these Terms; (iv) your violation of any third-party rights; (v) any legal work product you create, file, or submit using AI-generated content; or (vi) any professional responsibility violations arising from your use of the Service.

11. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Colorado without regard to its conflict of law principles. Any legal suit, action, or proceeding arising out of these Terms or the Service shall be instituted EXCLUSIVELY in the federal or state courts located in the City and County of Denver, Colorado, and you consent to the personal jurisdiction of such courts.

Statute of Limitations: Any claim arising out of or relating to these Terms or the Service must be filed within one (1) year after the claim arises, or the date on which the claimant knew or reasonably should have known of the facts giving rise to the claim, whichever is later; otherwise, the claim is permanently barred.

12. Miscellaneous

• Changes to Terms: We reserve the right to modify these Terms at any time. We will provide notice of any material changes by posting the new Terms on this site. Your continued use of the Service after any such changes constitutes your acceptance of the new Terms.
• Severability: If any provision of these Terms is found invalid or unenforceable, the remaining provisions will continue in full force and effect.
• Waiver: Our failure to enforce any right or provision of these Terms will not constitute a waiver of such right or provision.
• Entire Agreement: These Terms constitute the entire agreement between you and Inquisita, LLC regarding the Service and supersede all prior agreements and understandings. These Terms may be modified by a separate Master Services Agreement (MSA) if applicable.
• Assignment: You may not assign or transfer these Terms without our prior written consent. We may assign these Terms without restriction.
• Force Majeure: We will not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials, including but not limited to unavailability of third-party AI models, large language model services, or cloud infrastructure providers upon which the Service depends.
• Feedback and Product Development: If you provide feedback, suggestions, or ideas about the Service ("Feedback"), you grant us a perpetual, irrevocable, royalty-free, worldwide license to use, implement, and commercialize such Feedback without compensation or attribution. We may incorporate your use cases, feature requests, or suggested improvements into future versions of the Service available to all users.
• Electronic Communications: You consent to receive electronic communications from us, including emails, text messages, push notifications through the Service, and notices posted within your account. You agree that all agreements, notices, disclosures, and other communications that we provide electronically satisfy any legal requirement that such communications be in writing. Electronic communications will be deemed received when sent to the email address associated with your account.
• Contact Us: If you have any questions about these Terms, please contact us at support@inquisita.ai.

13. Support and Service Levels

• Support Channels: We provide technical support via email at support@inquisita.ai. We will use commercially reasonable efforts to respond to support requests within two (2) business days.
• Service Availability: We strive to maintain Service availability but do not guarantee any specific uptime percentage. We will use commercially reasonable efforts to provide advance notice of scheduled maintenance.
• Future SLAs: We may offer separate Service Level Agreements with defined uptime commitments, support response times, and remedies for service failures. Such SLAs will be subject to separate agreement.
• Support Scope: Our support services cover technical issues with accessing or using the Service. We do not provide legal advice, case strategy guidance, or training on legal research methodologies through our support channels.

14. Attorney-Client Privilege Protection

• Agent Relationship and Privilege Preservation: Inquisita acts as your agent for purposes of facilitating your provision of legal services to your clients. Your use of the Service to upload, process, store, or analyze client information, case documents, attorney work product, litigation strategy, or other privileged or confidential information does not constitute a waiver of the attorney-client privilege, work product doctrine, or any other applicable legal protection by Inquisita. Disclosure of such information to Inquisita and our personnel (including employees, contractors, and third-party service providers such as AI model providers and cloud infrastructure providers) is made in confidence for the limited purpose of enabling us to provide the Service to you. We maintain strict contractual confidentiality obligations with all third-party service providers, including provisions prohibiting the use of your information for any purpose other than providing services to you and prohibiting use of your information to train AI models or for any other unauthorized purpose.
• Continuing Attorney Obligations: You remain responsible for complying with all applicable professional responsibility rules, conducting reasonable due diligence regarding our security and confidentiality practices, obtaining any client consent required under applicable ethics rules in your jurisdiction, maintaining appropriate security practices for your account, and exercising professional judgment regarding what information to upload to the Service. While we provide contractual protections and technical safeguards designed to support attorney-client privilege, we do not provide legal advice regarding whether privilege will be maintained in your specific situation or jurisdiction, and privilege determinations are ultimately made by courts applying applicable law. If your use of the Service is challenged in litigation or other proceedings, we will cooperate with you in asserting privilege by providing declarations, testimony, or other evidence regarding our role as your agent, our confidentiality obligations, and our security practices.